What Is Searchneasy AI Biz?

Searchneasy AI Biz is an AI commerce platform for Malaysian businesses that sell B2B, B2C or both. Your online store, CRM, orders, inventory, warehouses, and dealer and supplier portals all run from one system.

It is made for businesses whose needs have got complicated. Maybe you have more than one warehouse. Maybe your dealers need their own login, your wholesale customers buy on credit terms, or your product catalogue is too big for a basic store builder. AI Biz runs on a responsive, multi-store setup with REST API access, so it works with the systems you already use.

AI Biz is developed and supported by Search And Easy Sdn Bhd, a Penang-based company that has been building business software for Malaysian companies for over 20 years. It can connect to FPX, LHDN e-invoicing, SQL Accounting, AutoCount, Shopee, Lazada and TikTok Shop.

Standard Core Modules

Every AI Biz platform ships with these as standard, the foundation every business needs, regardless of size or industry.

Dashboard & Administration

One admin view covering sales, customers and day-to-day operations.

Product Information Management

Unlimited products, variants, bundles, brands and multilingual content in one catalogue.

Catalog Management

Organise categories, attributes and stock visibility across your whole range.

Multi-Currency & Language

Serve customers in different countries with localised pricing and content.

Inventory Management

Real-time stock tracking, adjustments and availability alerts.

Sales & Order Management

Cart to checkout to invoicing, refunds, returns and reporting, all in one flow.

Customer & CRM

Accounts, segmentation, order history and communication in one customer record.

Payment Gateway Integration

FPX, SenangPay, Stripe, PayPal, bank transfer and cash on delivery.

Content Management (CMS)

Manage pages, banners and navigation without touching code.

Shipping Management

Zones, rates, tracking and delivery status handled from the same dashboard.

SEO & Digital Marketing

SEO-friendly URLs, meta management and analytics integration built in.

Store Configuration

Tax rules, currencies and preferences set once and applied everywhere.

Tax Management

Tax classes, categories and regional rules calculated automatically.

Security & Access Control

Role-based permissions and SSL-secured administration.

Analytics & Business Intelligence

Sales, customer and inventory performance in one dashboard.

Reporting & Insights

Operational reports that support real decisions, not just numbers on a page.

Promotions & Coupons

Discount rules, coupon codes and cart-level promotions, configurable by product or category.

Marketing Communications

Email templates and newsletter subscriptions for ongoing customer touch points.

Optional Enterprise Modules

Add these as your business needs them. Most businesses start with the core platform and add modules as specific problems come up.

Operations at Scale

Multi-Warehouse Management

Warehouse allocation, transfers, stock visibility, picking and packing across locations.

Multi-Tenant Platform

Run multiple merchants or brands under one centralised administration.

Point of Sale (POS)

Barcode scanning, cashier operations, receipt printing and offline mode for physical stores.

Multi-Vendor Marketplace

Vendor registration, dashboards, commission and payout management for a full marketplace model.

B2B & Partner Networks

B2B Commerce Platform

Company accounts, quotation workflows, contract pricing, dealer pricing and credit limits.

Dealer Portal

Dealer dashboard, pricing, quotation requests and performance reports in their own login.

Agent Management

Agent dashboards, customer assignment and sales order creation for your sales team.

Supplier Portal

Registration, purchase orders, shipment updates and vendor communication.

Customer Portal

Quotations, orders, invoices, delivery tracking and support tickets, self-service.

Workflow & Approval Engine

Configurable approval chains for quotations, purchases and orders.

AI & Automation

AI Business Modules

AI chatbot, sales assistant, content generation, SEO, translation and recommendations.

Marketing Automation

Cart recovery, loyalty rewards, referral campaigns and segmented email marketing.

Magic AI Configuration

One place to manage AI providers and models across your admin panel and storefront.

WhatsApp Business Integration

Automated notifications, chatbot and order updates through WhatsApp.

Payments, Loyalty & Customer Experience

Customer Wallet

Prepaid balance customers can top up and use at checkout.

Customer Credit Limit

Configurable credit facilities with automatic order approval controls.

Reward Points & Loyalty

Points on purchases, redeemable at checkout to encourage repeat business.

Gift Card Management

Digital or physical gift cards with tracking and expiry control.

Subscription Commerce

Recurring billing, renewals and subscription lifecycle management.

AR/VR Commerce

3D product views and "view in your space" experiences for online shoppers.

Integration & Technical

Accounting IntegrationSQL, AutoCount, Xero, QuickBooks
LHDN E-Invoice IntegrationSubmission, validation, QR code
Marketplace IntegrationShopee, Lazada, TikTok Shop
Headless Commerce APIREST API, GraphQL
Mobile App PackageFlutter, React Native
Document ManagementStorage, version control, approvals
Enterprise Security2FA, audit logs, access control
BI DashboardKPI monitoring, analytics

What the AI in AI Biz Actually Does

Answers and sells for you

The AI chatbot and sales assistant reply to shoppers and dealers, suggest products, and keep conversations moving on your store and on WhatsApp.

Writes and translates content

AI drafts product descriptions and SEO content, and translates them, so a large catalogue does not need a large content team.

Brings customers back

Marketing Automation handles abandoned cart reminders, loyalty rewards, referral campaigns and segmented email without manual follow-up.

Lets you pick the AI

Magic AI Configuration manages which AI providers and models run in your admin panel and storefront, all from one screen.

Who AI Biz Is Built For

Wholesalers & Distributors

Need dealer pricing, credit limits and quotation workflows their current store cannot handle.

Multi-Branch Retailers

Running several outlets and need warehouse visibility across all of them.

B2B Manufacturers

Selling to other businesses through company accounts and contract pricing, not one-off retail checkout.

Businesses Building a Marketplace

Want to bring vendors onto their own platform with commission and payout handling built in.

Brands Scaling Regionally

Need multi-currency, multi-language, and multi-store support from one back end.

Companies Adopting AI Commerce

Want AI chatbot, recommendations and content tools without piecing together separate plugins.

AI Biz is built to scale with you. Start with the standard core platform for everyday online selling, then switch on B2B pricing, multiple warehouses, dealer or supplier portals, or AI-driven automation the moment your business needs them, all inside the same system.

AI Biz, BOS or EasyERP: Which One Fits You?

All three are built by Searchneasy. The difference is how big your operation is and how much of the system needs to be shaped around you.

  Searchneasy AI Biz Searchneasy BOS EasyERP
Best for B2B and B2C sellers that need multi-warehouse stock, dealer portals and supplier portals SMEs that want their website and daily operations in one ready-built system Businesses that need a full ERP shaped around their exact workflows
How it is set up Core commerce platform first, then switch on enterprise modules as you need them Ready-built platform. Start with one plan and add modules later Customised to how your business runs
More details You are on this page See BOS See EasyERP

Searchneasy AI Biz

Best for
B2B and B2C sellers that need multi-warehouse stock, dealer portals and supplier portals
How it is set up
Core commerce platform first, then switch on enterprise modules as you need them

Searchneasy BOS

Best for
SMEs that want their website and daily operations in one ready-built system
How it is set up
Ready-built platform. Start with one plan and add modules later

See BOS

EasyERP

Best for
Businesses that need a full ERP shaped around their exact workflows
How it is set up
Customised to how your business runs

See EasyERP

Plan Your AI Biz Setup With Us

Tell us how your business actually operates, and we will show you which modules make sense to start with.

Book a Free Walkthrough

Frequently Asked Questions

What exactly is AI Biz?

Searchneasy AI Biz is an AI commerce platform for Malaysian businesses that sell B2B, B2C or both. CRM, eCommerce, orders, inventory, payments, shipping and analytics run from one system. It is built and supported by Search And Easy Sdn Bhd, a Malaysian company based in Penang.

How is AI Biz different from a standard online store?

A standard online store handles one-off retail checkout. AI Biz also handles company accounts, contract and dealer pricing, credit limits, multiple warehouses, and separate logins for dealers, agents and suppliers. You get all of it in one system instead of adding plugins one by one.

Is AI Biz suitable for B2B selling?

Yes. The B2B Commerce module gives you company accounts, quotation workflows, contract pricing, dealer pricing and credit limits. The Workflow and Approval Engine lets you set who approves quotations, purchases and orders before they go through.

Can I add AI features gradually instead of all at once?

Yes. You can switch on the AI chatbot, sales assistant, content generation, marketing automation or WhatsApp integration one at a time. Magic AI Configuration lets you manage which AI providers and models you use from one place.

Does AI Biz support multiple warehouses or branches?

Yes. The Multi-Warehouse Management module covers stock allocation, transfers, picking and packing across locations. Physical outlets can use the POS module, which works offline. If you run several brands or merchants, the Multi-Tenant Platform manages them under one admin.

Can my dealers, agents or suppliers get their own login?

Yes. Dealers get their own portal for pricing, quotation requests and performance reports. Agents get dashboards to manage their customers and create sales orders. Suppliers can receive purchase orders and update shipments. Customers can also check orders, invoices and deliveries on their own.

Does AI Biz connect to accounting software and marketplaces?

Yes. AI Biz connects to SQL Accounting, AutoCount, Xero and QuickBooks, and syncs with Shopee, Lazada and TikTok Shop. It also handles LHDN e-invoice submission, validation and QR codes.

Is AI Biz mobile-app ready?

Yes. The storefront works on any screen size. For a dedicated app, the Mobile App Package is built with Flutter or React Native. The Headless Commerce API, with REST and GraphQL, lets other apps and systems connect to AI Biz directly.

What support and maintenance come with AI Biz?

Every AI Biz setup includes hosting, support by email and WhatsApp, troubleshooting when something goes wrong, free database backup, and system upgrades as new features roll out. Our team also helps with publishing content and gives advice as your setup grows.

How secure is AI Biz?

Role-based permissions and SSL-secured administration come as standard, along with free database backup. The Enterprise Security module adds two-factor login, audit logs and tighter access control for businesses that need them.

Can I start small and add modules later?

Yes. Start with the standard core platform for everyday selling, then switch on B2B pricing, extra warehouses, portals or AI tools when you need them, all inside the same system. Book a free walkthrough or WhatsApp us at +60 12-720 3513 to plan your setup.